The Importance of Customer Service

“Customer service is not a department, it’s everyone’s job.”
-Ken Blanchard


At SEEDs for Autism, one of the most unique aspects of our program is providing real life opportunities for participants to turn the skills they learn into ACTION! During our annual Art Jam, SEEDs participants will be conducting tours, assisting customers and providing instruction to the community through a series of exciting workshops. We asked some of our participants to share their thoughts on how they provide excellent customer service.

CHRIS M.
During my time working at SEEDS for Autism, I started learning to check out items for customers who buy them. They were purchasing each item and I helped with scanning the item to see how much it costs, letting the customer know how much the item costs and then I took the payment using a square reader.

All that time, I was acting in a positive and professional mood, asking the customer questions about the payment, doing the job with a smile and asking for assistance when I needed help.

I felt like I did a nice job on my first time as a cashier at SEEDS and think I can get a paid job at a store one day thanks to what I’ve learned at SEEDS For Autism.
SONJA
Customer Service is important because it shows you care about the customer and want them to come back to buy more of your product. A good example of customer service is when I did an event over the weekend with SEEDs. I said hello to customers and told them about our products and what we do to help the autism community.  

JESSICA
I deal with customers on a daily basis, and how to provide a good customer experience is to greet them with a smile and say have a good day.

NATHAN B.
Customer service is important because it lets customers know that they matter and that purchasing our stuff is appreciated. A good example of giving good customer service is by greeting people and asking if they need help with anything. Another example would be to help them out with whatever their needs are. That is why customer service is important.

JAKE P.
5 Ways to Give Good Customer Service:
1 Look at the customer.
2 Smile.
3 Be friendly.
4 Be Helpful.
5 Be flexible.

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Poetry at SEEDs

Writing poetry encourages creativity and self-expression. Poetry stirs the imagination and helps us grow emotionally and intellectually as we examine our thoughts and feelings in a symbolic way. Taking part in an exercise focused on self expression, the participants at SEEDs for Autism created a series of biographical poems.

What Unique Quality Do You Have That Makes You Feel Special?

 

Feeling good about ourselves and embracing the unique qualities that make us individuals is important for happiness in life. At SEEDs for Autism we understand that healthy self esteem enables us to stand up for ourselves, stretch our limits and gain the confidence to connect with others. We asked our participants to share the personal skills, talents and interests they have that make them feel special.

MICHAEL IS.
I think independence is the unique quality that makes me special. For example, I ride the Valley Metro bus without assistance, and I walk about half a mile to and from the nearest bus stop.

CONNOR
I never give up. I’m relentless.

CHRIS M.
My unique quality that’s very special to me and everyone I know would be that I have a talent for drawing and making pieces of art.

JAKE M.
My sense of humor is a unique quality that I have and it feels good when I can spread that humor to other individuals.

DANIEL CH
I’m good at singing. It makes me feel special.

ANTHONY
I feel like I’m good at cleaning things, organizing and mopping. And I like to help show my family the healthy things they should eat.

RYAN D.
I have good skills of drawing, acting, singing, and dancing.

JESSE
I have a really wild imagination when it comes to writing stories.

Trying New Things

Courage doesn’t mean you don’t get afraid. Courage means you don’t let fear stop you.
– Bethany Hamilton

At SEEDs for Autism we empower our participants to step outside of their comfort zones and GROW! Whether it’s learning a new skill, meeting new people or engaging in new experiences – trying new things takes courage. We asked our participants to share their experiences about a time when they did something they were afraid to try and how they felt afterwards. 

JESSICA
The time I went on the Terror Tower ride at California Adventures. I hate falling rides and they scare me so bad and it was also a scary ride as well. But my parents convinced me and I did. Falling was so scary but I did it. Then I went again and now I love it. So my lesson to the world is try something once and if you don’t like it you don’t have to do it again. But if you do, do it.

SONJA
The first time I rode the bus I was not looking forward to it. I wanted to stay home in bed and not go anywhere. Then my dad came with me and after we stepped off the bus I felt like I could breathe again and since then I’ve been taking the bus to my dad’s work.

ERIK
At least 25 years ago, my parents persuaded me to attempt to ride a bicycle for the first time. Naturally, I was nervous and very reluctant to try. I did not get very far on my first attempt. I fell down and got scraped quite a bit. I still get some nasty bruises even today. Over the years, I got better and better at riding my own bike.

MICHAEL S.
I was afraid to take an airplane to Los Angeles. But I did it. It wasn’t that bad because there were two girls on the plane. I’m not afraid of airplanes anymore.

DUSTIN
I was afraid to come to SEEDs but now I am happy to be here.

DANIEL N.
I was afraid to forge metal at SEEDs but I did it anyway and I felt the emotion of pride.

Gifts from the Heart at SEEDs for Autism

“During this month of love, put a little more purpose into what you buy for your Valentine.”

At SEEDs for Autism we are thrilled to be featured in the February edition of PHOENIX Magazine! Just in time for Valentine’s Day, our wonderful selection of heart-themed products make the perfect “Gifts from the Heart” for the special people in your life!

Visit our website to start shopping today!
seedsforautism.org/shop

Feathered Friends: A SIDE by SIDE Community Workshop at SEEDs for Autism

At SEEDs for Autism, our ongoing series of workshops provide new opportunities to empower our participants and encourage them to GROW. These talented young adults gain confidence interacting with the community as they assist our staff during these educational and inspirational events. We hope you will join us this Saturday to explore your creativity, make new friends and be part of this life-changing experience!

Click HERE to purchase tickets and reserve your spot today!

 

 

How Do You Handle Holiday Stress?

Although the holidays are such a joyful time of the year, moments of stress are often inevitable. At SEEDs for Autism, we help our students develop coping skills which empower them to better handle stressful situations. We asked SEEDs participants if there are any parts of the holiday season that they find hard or difficult. If so, how do they handle them?

BRIANNA
For me, the part of the holiday season that is difficult is to find the right gift for someone in my family. I handle it by going early in the month, and that gives me plenty of time to do some thinking. I ask them what do they want and write it down!

MATTHEW
It’s always hard trying to live up to other people’s expectations and find a present that they’d really enjoy. Sometimes you just don’t want to hand over too much money. So I try and find something that would be related to what they need or are interested in, and can be bought at an affordable price. Something that would actually show some appreciation towards them.

JAKE
The hardest part of the holiday season is the anticipation of the gift giving and receiving. I get really anxious toward getting the right gifts for people. I also get anxious about the types of gifts people might give me. To deal with this I ask my parents to not put my presents under the tree until after Christmas Eve.